📦 Orders & Shipping

Where do you ship?

We currently ship to [United States / United States & Canada / worldwide].

Shipping availability and rates are calculated during checkout.

How long will my order take to arrive?

Orders are typically processed within 2 business days.

Once your order ships, delivery times depend on the shipping method selected at checkout and your location.

You will receive a confirmation email with tracking information once your order has shipped.

On bigger drop/sale days, please allow 1-2 weeks for shipping. We strive to be as fast as we can but when an influx of orders arrives, it takes a bit longer to pack all orders. 

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

If you don't receive your tracking information, please check your spam or junk folder before contacting us. Allow 24 hours before contacting, sometimes it will update within this time frame. 

Can I change or cancel my order?

We do our best to process orders quickly, so please contact us at info@shopwylder.com as soon as possible if you need to make a change. We do not accept any cancellations once an order has been placed. 

Please understand when an order has already began to ship, we can not make any changes. 

What happens if my package is delayed?

Occasionally, packages may experience delays due to weather, carrier issues, holidays, or other circumstances outside of our control.

If your tracking information hasn't updated or your package appears significantly delayed, please contact us at info@shopwylder.com, and we'll be happy to help.

What if my package says delivered but I can't find it?

First, check around your delivery location and with household members or neighbors.

You may also want to contact the shipping carrier directly using your tracking number.

If you're still unable to locate your package, contact us at info@shopwylder.com and we'll do our best to assist you.