🔄 Returns & Exchanges

What is your return policy?

We offer a 14 day return policy in the form of store credit only. This means, after you have received your product, you will have 14 days to return for a refund in store credit. Please note, original shipping charges are non-refundable and will not be included in the amount of your store credit. 

Can I exchange an item?

Exchanges are subject to product availability and the terms of our Return & Refund Policy.

Please contact us at info@shopwylder.com before sending an item back.

What if I received the wrong item?

We're sorry! If you received an incorrect item, please contact us at info@shopwylder.com as soon as possible.

Include your order number and, if possible, photos of the item you received so we can help resolve the issue.

What if my item arrives damaged?

Please contact us at info@shopwylder.com as soon as possible after receiving your order.

Include your order number and photos showing the damage. We'll review the issue and work with you on the appropriate resolution.

Are sale items returnable?

All sale items are final sale.